FAQs

PACKAGING Shipping & Returns Policy

 

Shipping

UK Mainland Delivery

* We aim for 2 working days delivery on all orders placed by 1pm Monday – Friday.

* Orders > £150 exc VAT will be free of shipping charge

* Orders < £150 exc VAT will be charged £7.50 + VAT

Scottish Highlands & Islands or Northern Ireland

* We currently don’t offer delivery for non UK mainland addresses

Tracking your goods

If you need to track your order please reach out via our contact us form quoting your order number and our team will respond accordingly.

 

Return Policy

If you wish to return unwanted products, please contact us via our contact us form within 5 working days of receipt of the goods. 

Returns and refunds will only be issued if all items are unmarked, undamaged and in a new condition with the inner packaging unopened. Please feel free to review our current Terms and Conditions

If the goods you have received are faulty or defected, please let us know straight away and we will arrange for a collection and replacement for you.

If collection of the goods is arranged and you miss your slot or pick up time, then return of the goods will be at your own expense.

 

WINGSHACK SAUCES Shipping Policy

Shipping

M25 Delivery

* Orders should be placed by Monday 1pm for Thursday delivery & Thursday 1pm for Monday delivery

* MOQ for orders is £130

 

SAUCE SHOP Shipping Policy

Shipping

Nationwide Delivery

* Lead time is 2-3 working days

* MOQ for orders is £100

 

WINGDROP Shipping Policy

Shipping

Nationwide Delivery

* Lead time is 2-3 working days

* MOQ for orders is £90

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